Chelsea Croxford
Mortgage Broker Croydon, Montmorency, Maroolbark
Industry Awards
Winner 2007 Customer Service Excellence Award LoanMarket Australia The landscape of the home loans market is constantly changing and knowing what's on offer at the time you need it requires the assistance of a professional mortgage broker. That's where I can help. It's my job to connect you with a loan and lender that will best suit your personal finance needs now and into the future, your lifestyle and your preferred method of banking. I make the time to ask you the right questions and listen to your answers to understand what you are looking for in a loan product. I put your needs first and truly care about helping you obtain a loan that will secure your home and compliment your personal circumstances. I believe communication is the key to ensuring a mutually rewarding relationship and ensure that my clients are contacted at each stage of the loan process. My phone is always on and ready to take your calls no matter how trivial you think the question may be. Obtaining a home loan is a process that many of us will go through only once, maybe twice in a lifetime so making sure your questions are answers correctly and promptly is of my utmost priority. During my 11 years in the industry I have built up a network of like minded associated professionals to support and compliment the services I provide. I am happy to recommend these professionals to my clients or alternatively liaise with their and Accountants, Conveyancers, Solicitors, Real Estate Agents, Financial Planners, Lenders and ultimately you.Did you know that Mortgage Brokers have access to lenders that you may not have considered?
There are some lenders that don't deal directly with the public and are only accessible through accredited mortgage brokers. Often these lenders can offer cheaper rates and fees because they don't carry the overheads of the major lenders.Chelsea took the time to listen to me and helped me sort out my options regarding financing a rental property and my new home. When I found my new house, Chelsea made it all happen. She was extremely competent in all aspects of the mortgage and refinancing processes and stepped me through every detail. Her continued contact and updates were a great reassurance. Chelsea saw the whole procedure right through to the end. I will be passing on Chelsea's details to anyone I know of wishing to apply for a mortgage. I could not speak highly enough of Chelsea's services and attention to detail. Christine, VIC
Home Loan Pre-Approval
It is always a good idea to obtain loan pre approval at the commencement of your search for a new property. A pre approval is an assessment by the lender to provide you with your maximum borrowing and maximum buying power based on your personal circumstances. Once in place you will know exactly how much you have to spend and it will put you in a much stronger position to negotiate with a vendor or when bidding at Auction.I'm writing to thank you for all your help in securing a loan for the purchase of my investment property. At all stages of the process I felt fully informed and up to date with the information required to secure finance for the property. Your professionalism, friendliness and approachability are rare in the business world. During the early stages of the process we had 2 brokers looking for finance for us but your knowledge of the available products and obvious rapport with the financial institutions swayed us in your favour. Keep up the good work and we will definitely be using your services again. Rodney & Annette, VIC
First home buyers
Taking the step to purchase your first home can be overwhelming and it is important that you engage an experienced mortgage broker to get the right information and help you through this process. I have worked with hundreds of first home buyers over the years and completely understand the process and the support you need. I will help you access and apply for Government grants, determine the purchase costs, establish how much you can borrow and look at ways to potentially avoid mortgage insurance by increasing your contribution or introducing a guarantor.Looking to refinance for a better deal?
More often than not, a loan that you have been in for a number of years can become ‘stale' and not as competitive as new products in the market. Your personal circumstances may have also changed and your loan no longer suits your needs. I can help you look at your options for refinancing to a better deal that suits your needs and saves you money. Recent banking changes have also made it easier for customers to refinance their loans by removing some of the costly exit fees.I am writing in sincere appreciation of your efforts and work in facilitating my loan /debt consolidation. This consolidation was l believe, both comprehensive and complex, but an auspicious outcome was achieved by you on my behalf. I thank you for this excellent result and also for your helpfulness, understanding of my requirements, Politeness and professionalism during this arduous process. I found you to be very thorough, reliable and assiduous in your work ethic. I will highly recommend you to anyone l know whom requires debt consolidation in the future. Isa, VIC
Other home loan options
My experience and services are not limited to the above and extends to include lending options for self-employed borrowers (including low document options), property investment lending, debt consolidation and much more.Thank you so much for all your patience and understanding also your reassurance through this settlement period with a very difficult builder. Both Paul and I are very glad you handled this for us and appreciate the extra time you took to help and guide us both through it. We will recommend you to all our family and friends gladly. Thanks once again. Paul & Moira, VIC
Servicing the North Eastern & Eastern suburbs
I live and work predominately in the North Eastern and Eastern suburbs including but not limited to Greensborough, Briar Hill, Montmorency, Eltham, Lower Plenty, Diamond Creek, Templestowe, Warrandyte, Croydon, Lilydale, and Mooroolbark. For your convenience I can come to your home at a time that suits you or we can meet at my offices. I am available for day, evening or weekend appointments.Memberships
Mortgage & Finance Association of Australia (Full Member) Credit Ombudsmen Service Limited (COSL) Australian Securities & Investment Commission (ASIC) Registered- State: Victoria, VIC
- Broker region: Melbourne East
- Suburbs: Croydon, Montmorency, Maroolbark
- Chelsea Croxford provides mortgage broking services in suburbs including but not limited to: Greensborough, Briar Hill, Montmorency, Eltham, Lower Plenty, Diamond Creek, Templestowe, Warrandyte, Croydon, Lilydale, and Mooroolbark