Alvin Wong is part of the Loan Market team providing mortgage broking services to the Brisbane area. Alvin has worked in financial services since 2007 and tailors each loan to best meet his client’s needs. He has a focus on exceptional customer service and reducing the stress from purchasing a property.
Engaging Alvin as your mortgage broker is about getting someone to work in your best interest to get the right loan for you. It means your loan will be structured taking into account your future plans and goals.
Alvin is also a fully qualified financial advisor and much of his spare time outside of work is spent with his wife and two young boys.
Recently I took the opportunity to refinance my home loan & investment property loan. I find dealing with banks & financial institutions stressful because they don't speak the same language I do! I usually feel very vulnerable because I'm signing docs where my obligations are huge but I only understand half the words & risks contained within them.
To minimise the risks & find me a better plan I needed assistance from someone who spoke "bank" language but who could also understand me, so I sought the help of a Mortgage Broker & was allocated Mr Alvin Wong from Loan Market - it was my lucky day! Alvin was easy to talk to & he clearly communicated what information & documentation was needed when. He negotiated a loan offer that will save me thousands of dollars over the course of my loans so I am very happy with that outcome.
During the process, I think Alvin went above & beyond what was expected of him when it was clear that I was confused with a process or when things weren't moving as quickly or as smoothly as they should. When I asked questions, Alvin always followed up & got answers back to me in a timely manner & he chased me up (respectfully) when I was a bit slow in completing a task - which I appreciated because it kept everything on track.
Alvin very patiently explained the options, processes & procedures (sometimes several times) calmly & professionally until I felt comfortable with it all. In a nutshell, he was professional, knowledgeable, resourceful, patient, always respectful & courteous. He got a good result for me & it was a pleasure working with him. I would happily seek his assistance again & recommend him to others.
Julie Kelly (Moorooka)
- Diploma of Finance and Mortgage Broking Management
- Advanced Diploma in Financial Services
- Bachelor of Commerce (Banking and Finance)
- Bachelor of Engineering