About Us

Cara Haynes
Mortgage Broker / Business Owner

Cara Haynes

Cara first entered the mortgage broking industry in 2012 after a career spanning across legal administration and marketing.  With a passion for property investment, mortgage broking was a natural progression for her.  Cara holds a Bachelor of Business from the Queensland University of Technology along with a Diploma of Finance and Mortgage Broking Management.  She is also a Commissioner for Declarations which allows her to better serve her clients with regards to the full mortgage application process.

Cara is originally from Brisbane and now lives on the North side with her husband and young sons.  Cara loves to travel and prior to becoming a mum to a two very energetic little boys, backpacked through many places including India, China, South East Asia, America and Europe.   

Cara's favorite part of her job is meeting new people and making that "you're approved" phone call.  

Janay Loureiro
Mortgage Broker

Janay first joined Loan Market in 2016 following a career in the insurance industry. Janay arrived in Australia in 2011 and is originally from Johannesburg, South Africa.  After arriving, her and her husband were quick to start their property portfolio.  Her passion for property and customer service along with her wealth of knowledge and experience means she is able to effectively navigate the ever-changing loan maze to find the most suitable solutions for her clients.

She holds a Diploma of Finance and Mortgage Broking Management and is also a qualified Commissioner for Declarations which allows her to better service her clients.

One of her biggest joys is being mum to her beautiful daughter Billie and mischievous beagles Daisy and Duke.  Janay and her husband eloped in 2017 and in their spare time love to exercise, travel and drink good coffee! 

Jan Albien
Mortgage Broker

Jan Albien

Jan (pron. "Yun") joined Cara's team in 2019. Prior to starting his career as a mortgage broker Jan was running his own business as a financial planner for 7 years in Germany. 

After high school Jan studied medical engineering. However, he wanted to work closer with clients and make a direct impact on their personal situation and future plans.
Jan is good with numbers and he loves working, connecting and engaging with people even more - what else do you want from a mortgage broker?

In his free time Jan creates European style inspired craft beers and keeps himself active with his Labrador "Brezel".

Joyce Neilsen
Client Service Manager

Joyce joined Loan Market in early 2020 after being a mortgage broker herself previously for over 5 years.  

She holds a Diploma of Finance and Mortgage Broking Management also in the process of obtaining Commissioner for Declarations qualifications which will allow her to better service her clients.

Joyce lives on the west side of Brisbane with her husband and 3 teenage daughters.  She enjoys dance (Physie), getting out into nature and spending time with her family.