Loan Market Mortgage Broker servicing Brisbane, Gold Coast, Northern NSW and surrounding suburbs
About Jess Phillips
With a genuine caring and communicative approach, myself and my team strive to change the image of the finance industry. We pride ourselves on providing a great customer experience, and ensure that all our clients are kept up to date throughout the entire process. There is no loan amount or type we won't do, and with accreditation's and access to over 30 lending institutions we can be certain our clients will always be getting the most suitable products available to them.
We have an extensive network of people we work closely with including Developers, Real Estate Agents and Financial Planners, to make sure we are able to cater to everything our client requires, thus making their experience as easy and seamless as possible.
"There is always a solution for everyone."
Finding the perfect loan can be an overwhelming experience, particularly if you have never gone through the journey before. Added to the fact that there are thousands of different loans available, from dozens of providers, it’s little wonder. Even knowing where to start can be stressful. As a Loan Market mortgage broker I work with over 1,000 products - from big name financial institutions you know and trust, to small banks and credit unions - and I work with you to match the right loan to your goals and financial position.
A good broker will:
- Assess your needs and financial position and recommend competitive loan options
- Take the time to explain the full process, from application to settlement
- Do most of the leg work, acting as an intermediary and negotiating with the lender
- Complete mountains of paperwork, leaving you to simply review and add your signature
- Liaise with key parties, including solicitors and real estate agents (and you!) to ensure a smooth settlement
- Perform ongoing reviews for you after settlement to make sure you are always on a competitive loan.
Having many years in the finance Industry allows me to cater to my clients needs. Whether you’re a:
- First Home Buyer
- Building a home
- Or have Credit Issues - Defaults, Bankrupt
I can assist you with all of the relevant loan types.
- Home Loans and Refinance
- First Home Buyers
- Investment Property Loans & SMSF
- Credit Issues - Defaults, Bankrupt
- Personal Loans
- Commercial Finance
- Equipment Finance
- Car Finance
- Construction Loans
How can you help clients in each one of these categories?
Whatever your needs, I will be able to assist. If you’re Refinancing I can:
- Look at whether you’re eligible for a lower interest rate
- Look at paying off a balloon payment
- Converting a variable rate to a fixed rate loan
- Extract cash equity in your home for improvements / renovations / consolidating debt
Being a First Home Buyer is a very exciting journey but it is a complex daunting process. I will assist you by:
- Help you to understand the types of home loans available
- Assist in choosing the right one for your situation
- Confirm whether you’re eligible for First Home Owners Grant or any State government assistance
- Assist with completing all the necessary paperwork
Investment & SMSF lending allows you to borrow money to purchase assets, such as property. I can guide you through this slightly different process and it’s sometimes complexities.
Even if you have a Credit Impairment, I have the lenders available that will provide you with a loan although a tarnished credit rating can make it more difficult.
We understand that the finance process can be a little intimidating. Don’t worry – we carefully walk you through the paperwork and provide answers to your questions. Our commitment to you is we will make the process of getting finance as simple as possible. We’ve built our reputation on taking care of our customers with honesty, integrity and efficiency. It is from this foundation that we continue to build long term relationships with our clients.
I have been using Jess's Mortgage Broking services for almost 3 years now and have found her to be so friendly and organised. She has contacted me for so many milestones, both personal and financial, and for no other reason to congratulate me or wish me well. It is such a refreshing change to not only hear from someone in the service industry when they want to sell you something. I would absolutely recommend her to anyone seeking a home loan or just after some friendly advice.
Jess provided me with the most amazing customer service experience. She communicated with me the entire way through the process, even if there was nothing to update me on. I have dealt with several banks and brokers over the years and found Jess to be the most client focused one to date. I will be using Jess again and have already recommended her to my family and friends.
I found Jess to be extremely personable. She gave me all the information I needed in order to make an informed decision. As this was my first ever home loan, I did take a lot longer than most people probably would have in making a decision, and she was never pushy or made me feel rushed. She held my hand the entire way through the lengthy process. I would highly recommend Jess to any of my family and friends.