Our Team

Our supporting team:

Name Karen Norombaba
Position Client Credit Manager

Karen is a Senior Client Service Manager. She is dedicated to delivering excellent customer experience. Together with Lisa, she facilitates the application process and helps to guide clients from submission of their application through to settlement. She provides quality service to build relationships with clients and brokers and more importantly, maintain those relationships by communicating effectively.

Karen assists our clients from the time of submission right through to settlement and beyond.

She keeps our clients up to date every step of the way after submission and coordinates with all related parties such as the lender, conveyancers and real estate and buyers agents to ensure a smooth process to settlement.

Karen has a soft spot in her heart for animals, especially for dogs! She is a mumma of a 4y/o adorable apricot toy poodle and the bond between them is like no other!

Name Rico Angeles
Position Client Support Manager

Rico works closely longside Karen and Lisa to meet our clients objectives.

Rico onboards the team's new clients and assists them with getting all the information and documentation required to Lisa so she can work her magic.

He is there to support and guide our clients through the approval process from their first interaction with the team through to application submission.

He keeps our clients up to date every step of the way and will coordinate with all related parties such as your lender, conveyancers and agent to ensure a smooth process.

Rico has a soft spot for Adobo (Filipino dish). It's a fusion of salty, sweetness and a tinge of sourness! He plays badminton and billiards for fun and has always been fascinated by the universe so loves watching documentaries to this effect whenever he can.