Our Team


Operations


Operations Manager & Direct Assistant to Nick Gurry Jen Tottenham

Jen Tottenham is the Operations Manager & Direct Assistant to Nick Gurry. My responsibilities include managing the operations process, embracing design, planning, reporting and performance improvement together with direct support to our Managing Director to ensure that your experience with One Network Broking is seamless and smooth.

Integrity and Efficiency are at the core of everything I do to ensure that all reporting, training and events (any and all other tasks) throughout the business are completed correctly and on time. I’m also a proud wife and Mum to our 2 boys. We love our adventures and spending time with family and friends.

Operations Manager Sherree Besley

Sheree Besley is the Operations Manager. I have completed my diploma of business administration and human resources, and am also coming up to my 5 year anniversary with One Network Broking.

Honesty and confidentiality are my main values. I think this helps me with my work, because everyone always knows where they stand with me, and allows me to uphold integrity when dealing with our employees on a personal and professional level.

Outside of work, I like to spend time with my husband and little boy. We love to spend time outdoors, and hit the road when we get some time to ourselves to explore new places.


Customer Experience Team

Customer Experience Team Leader / BRM Larissa Rawlings

Larissa Bennett is our Broker Relationship Manager and CED Team Leader.

A professional accomplishment I’m proud of is being promoted to a team leader and then BRM. I am always striving to learn new things - this means that I am always looking to improve my skills and knowledge within my workplace. Reliable, trustworthy and honest help me to be the person between our customer service team and brokers, they know that I am working to achieve the common goal.

Outside of work, I’m married with an 8 month old girl, enjoy family time, going out for brunch with friends and travelling.

Customer Experience Specialist Christina Razumic

Christina Razumic is our Customer Experience Specialist. Christina Sees a loan through from pre settlement to post settlement, focusing on liaising with banks, customers and conveyancers to get settlements booked in and running smoothly. She can also assist with post settlement enquiries and construction matters.In June 2020, Christina hit a PB of $40 Million loans settled!

Honesty and efficiency are Christina’s core values which inform everything she does. Outside of work, she loves the outdoors, cars and the beach.

Customer Experience Specialist Georgia Mills

Georgia Mills is our Customer Experience Specialist, keeping customers informed from Submission to Approval, following up on the progress on each file with lenders, as well as discussing and providing information to clients. Georgia is particularly proud of her role within the team and how fast she has picked up all things Finance. A self-confessed perfectionist, she is always looking to better her knowledge and learn on the fly. Georgia is also a dog-lover and a masterchef in the making!

Credit Manager Rochelle Dai

Rochelle Dai is our Credit Manager, responsible for onboarding clients, supporting documents, completing Credit Assessment, preparing service calculators and submission notes and completing credit critical exceptions. Rochelle has also completed a Finance Diploma.

Her caring nature shines through when working with customers and colleagues, and outside of work she is a mother of 2 who loves reading and dancing.

Credit Manager Raechel Cardwell

Raechel Cardwell is our Credit Manager, responsible for Loans from Application to Submission, contacting clients, collating all documents, preparing applications and sending Compliance and docs before submission.Raechel also provides support and training to our staff.

Raechel is reliable, loyal, committed, honest, consistent and efficient. Her daily focus is to ensure a seamless & stress free experience for the client.

Proud mother of 2 boys - foodie - loves to travel. Family & friends orientated. Love footy & going to the movies.