Mortgage Broker in Sydney CBD, North Shore, Parramatta and surrounding suburbs

I joined the Loan Market team in July 2011, and I am dedicated and committed to helping my clients secure finance to purchase their dream home, or to grow their investment portfolios.

I am passionate about providing my clients with the best level of service and communication throughout their home loans process. I have received a number of accolades for excellence especially with regards to Customer Service & Customer Care.

In addition to being a Credit Advisor & Mortgage Broker, I am a highly qualified Financial Planner with many years experience.


  • Duy L
    Charles Pillay has helped me with my first property purchase and also my first investment property purchase. His service and that of his personal assistant has been exceptional throughout the whole process. He was very helpful in explaining the steps in the process and keeping me up to date throughout. I was able to leverage his extensive experience in the industry to make key decisions regarding my property purchases. Charles was able to get me the best available home loan rate and he has saved me a whole heap of legwork and paperwork that I do not have time for due to my busy career. Best of all, I did not have to pay a single cent for his service! I highly recommend Charles Pillay from Loan Market for all your home loan needs!
  • Matt & Jane
    A HUGE thank you from Matt, Jane and Ashton for all your tireless work and patience in helping us get our foot in the door! We could not have gotten there without your expertise and wisdom Charles and we really appreciate your patience in walking us through the whole process. We are so excited with our purchase and to finally be home owners which all happened in the right timeframe for us! You and your team provide a wonderful service for first timers like us, keep up the great work!
  • Rudy & Therese Wendt
    He has explained to us about investments and is very easy to understand.
  • Adam & Kasia - Crows Nest
    Charles Pillay was fantastic. He was extremely knowledgeable and most of all had the time to sit with us and go through everything. My wife and I are first home buyers and obviously where a little worried, but Charles and Katrina made everything extremely easy. I can't recommend Charles enough. He will make time for you and will go through all your options. Can't wait to deal with him in the future!
  • Ryan & Liesl - Gladesville
    Charles acted not only as a Mortgage broker but helping us understand what house what we wanted and how this connected to our life plans
  • Djaja Kwistianus - Waterloo
    There is no other person who will try to understand you better than Charles Pillay.
  • Karen & Liam - Waterloo
    Charles was the best! He helped us with every thing and is very kind and a true gentleman. We could not recommend him highly enough.
  • Suresh Rajendra - Lindfield, Sydney
    Charles has been helping me with my financial planning for a number of years. I would recommend him highly to anyone who is looking to purchase property and getting their financial matters in order. It's something some of us tend to overlook but should not given it's importance. He has an in-depth knowledge of the Sydney property market and a wealth of experience tacking the many intricacies when purchasing a property which I found extremely useful.
  • Yariv & Shelly - Neutral Bay
    Charles did above and beyond to help us acquire a loan.He guided us throughout the entire process and made us comfortable and confident about it.
  • Pratik & Vijeta - Baulkham Hills
    Always available to offer his assistance at any time of the day including weekends. Not only he helps in assisting with loan application but he is a great mentor, helping to build property portfolio and strategy for his clients.
  • Tim - Turramurra
    The process from beginning to end was managed very well. Felt like everything was handled and under control.
  • Paolo & Michelle - Sydney
    My wife and I had a home and investment properties and were looking to purchase the next investment, but had been told by several mortgage brokers that we could not borrow any more.We were very fortunate to then find Charles Pillay , that right from the start displayed qualities and knowledge far beyond what you would expect from a mortgage broker.He delivered above and beyond what we asked, in a remarkably fast and efficient manner.I am certain his job keeps him very busy, but during the period he was processing our application ,it felt like we were the only clients he had. I have no hesitation in recommendingCharles.He went above and beyond what was expected of him, and nothing is ever a problem. friendly, always available to clarify any concerns
  • Mohsen - SYDNEY
    i felt that charles is very sincere and honest.
  • Shruti - Randwick
    Charles is extremely helpful, patient and is always available. He went above and beyond in his service, and is very flexible in his approach.
  • Ray Gao - Lane Cove, SYDNEY
    Charles' tireless dedication, patience and proactive approach to me as a client was amazing to say the least. I genuinely felt that he has my best interest at heart. I've never encountered a service where every phone call is picked up and addressed with the utmost diligence. No question is left unanswered with full understanding on my side. Charles' extensive knowledge and experience around property purchase and home loans has supported me in purchasing my first property, and I'd have to say without Charles' help and support I would not be the proud owner of my first property. I've already started to spread the word to my family and friends about Charles' exceptional service!
  • Zhuang Xu - Hornsby NSW
    I feel very lucky to have Charles as my financial advisor and home loan broker. Not long after our first interaction, intuition told me "this is the guy I can entrust all my critical financial decisions" and now I am very pleased to see there hasn't been a wiser decision than that.Charles not only explains all the details and shares all his unbiased expert opinions, he also truly cares about my financial well being, one of many examples being that he even takes trouble to help inspect the property and honestly advises against a purchase decision when he doesn't see it to be in my best interest. His unparalleled professionalism, knowledge & skills, integrity and quick turn-around make me confident to recommend him to all my friends. Thank you, Charles!
  • David Collins - Canterbury
    I was 100% satisfied with my experience with Charles Pillay. He went above & beyond my expectations & will no doubt exceed friends or colleagues. His vast knowledge & professionalism is sure to impress
  • Christian - Plumpton
    Charles has provided above standard service. He is always available and responds quickly to any question or concern. I appreciate the additional insights he has provided during the decision period of purchasing a property.
  • Fran & Luke - Dulwich Hill
    Charles is very insightful and helpful. He gave us very crucial information and guidance, even went out of his way to help us out.
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Latest News

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    How I can help your clients during this time of uncertainty

    In the midst of all of this uncertainty and chaos, I wanted to share that my business is covid-capable, and isolation-enabled. That is to say, it’s business-as-usual and if your clients need me, I am here.

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    Is March a buyer’s month? To delay or act, that is the question

    ​I’ve read plenty over the years about the “best time to sell” for homeowners in Australia, and that got me thinking. When’s the best time for buyers? When is the market less competitive on the bidder-front? When are prices likely to be more affordable? And how much does supply of real estate stock play a part? Is there such a thing as a buyer’s month? Turns out there is. And it’s probably now.

  3. Tile 655x393 pulse au

    We’re starting later, it’s costing more - is the property dream unreachable in 2020?

    Once upon a time, let’s call it the 80s, the average Australian would buy their first home at the age of 24. Here we are, three decades later, and buying property doesn’t occur until we’re 35. Why is that? Is it thanks to the price of housing in our popular cities, and the militant discipline required to save a gigantic deposit? Or is it that we’ve decided to ‘live a little’ in our twenties, choosing renting and share-housing over striving to attain our first property asset? And is property still the asset class it used to be? Let’s discuss.