Covid Chaos - We're here to help...


  • Tomasz & Elzbieta - SAUDI ARABIA
    Off the Plan Purchase
    Competent & Caring
  • Carolyn May - AMAROO, ACT
    Craig responded to all questions and communications and kept me in the loop as the loan progressed and also helped me find a good solicitor for the settlement. I couldn't ask for better service.
  • Emma & Heath - KAMBAH, ACT
    First Home Buyers
    Craig is very helpful and couldn't do enough for us. he's very understanding and has great knowledge of the loan market which helped us tremendously in getting approval.
  • Lisa Broadbent
    First Home Buyer
    Craig was excellent. He went above and beyond to ensure that I was completely satisfied. He resolved all issues that we came across and I felt completely supported and informed in what was happening during the loan process.
  • Meenu - WATSON, ACT
    First Home Buyer
    Dear Craig, Thank you so much for making our dream come true. I'd be a very happy promoter of Loan Market! A very big thank you and may all the good things come your way. Best Wishes, Meenu
  • Oudom & Marinna - CASEY, ACT
    First Home Buyers with a Guarantor
    You're a Star! We want to thank you from the bottom of our hearts. You have really saved us from a sticky situation. Thank you for helping us get started with creating our family home. Always grateful, Oudom & Marinna
  • Paul C. - BONNER, ACT
    Construction Loan
    Hi Craig, Thanks for the good news! This has happened all so quickly now. Thanks for all your help including Karen, you guys have made this process of buying my firsthome smooth and easy! Kind regards, Paul
  • Ben Mills
    First Home Buyer
    Craig's customer service was 10/10. I have been working in a customer service environment for 10 years and Craig is the best I have come across. I could not say enough how happy we were with Craig's and Loan Markets Service.
  • Saiful Ansary
    Owner Occupied
    Good knowledge/understanding. Emphatic and prompt to answer questions and concerns
  • Chris & Karen - CAMPBELL, ACT
    Hi Craig, Thank you for arranging a home loan for our apartment. You made the whole process easy to understand, straight forward and stress free. Karen and I really appreciate you agreeing to meet with us after hours. It was a pleasure doing business with you. You have provided a very professional service and we will happily refer others to you in the future. Kind Regards, Chris and Karen Mazur
  • Leanne & Zelko - HOLT
    Owner Occupied
    Firstly Zelko and I just wanted to say a huge thank you for all your help over the last few months, I know we wouldn’t have got this far without everyone’s assistance and support. I’m sure you will be hearing from me in the future if we ever need financial advice and if anyone ever asks us for a mortgage broker we will definitely suggest you guys.
  • Qi Zhang
    First Home Purchase
    Craig is a very reliable person. He provided as much help as he could and even try to accommodate our schedule when we only had 1 day crossover to sign our loan document before travelling overseas.
  • Katey & Daniel Johnstone
    First Home - Off the plan
    Craig was fantastic to deal with the entire way through the very long process of getting our property across the line from pre-approval to settlement. Craig is knowledgeable, honest, trustworthy and reliable. Basically everything you need in someone who is dealing with the biggest transaction in our lives so far! Thank you Craig, we will always refer you business because we know you won't disappoint. Mark, Karen, Katey and Daniel.
  • Carly Shafron
    Relocation/Bridging Loan
    Very helpful, patient and efficient
  • Louise Honan
    Next Home Purchase
    Excellent Customer Service. Craig explained everything in plain English in regards to the financial services for home loan etc.
  • Alice Bedlington
    Craig provides excellent customer service and has provided us with exactly the right product for us.
  • Karen & Mark Brundle
    Owner Occupied Purchase
    Craig was very honest throughout and gave us plenty of information to make and informed decision on the product. He was also very friendly and cheerful which helps during a very stressful time.
  • Janeen Monty
    New Home Purchase
    Craig went above and beyond for me. I saw two other mortgage brokers, one of whom told me they could do nothing for me, and another who could only get me a pittance of a loan. Craig was able to secure the amount I needed, at an excellent interest rate, and nothing was too much trouble. He was easy to contact, always responded to questions quickly and helped out at every level. I cannot recommend him highly enough.
  • Tracy Thomas
    Debt Consolidation & Refinance
    Craig managed the process well and made it easy. He also kept me updated.
  • Justin Knowles
    First Home Buyer
    Excellent service from Craig. He was very guiding through the whole process.
  • Ben & Marnie - HOLT, ACT
    First Home with a Guarantor
    My wife and I recently had the pleasure of the services of Craig Butt from LoanMarket.From the moment we met Craig we knew we were in safe hands to go through the process of trying to purchase a house.We were both very nervous with how we would go about getting a loan from a bankbut from the start Craig was honest and and made us feel so comfortable about this process.Craig went the extra mile with getting us the home loan and also pushing the settlement date as we are going on our honeymoon. Craig's customer service would have to be the best both of us have ever experienced.If this is possible I would like this passed through to Craig's supervisor because if there was a award for customer service and customer satisfaction, Craig deserves it.Thank you once again Craig for your service and I know we will be referring Craig and LoanMarket in the future, Kind Regards, Ben & Marnie
  • Paul & Dianne Egan
    Low Deposit Home Loan
    Craig was extremely helpful and was always happy to answer any query we had. He was quick to respond to queries and excellent in letting us know what our options were
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Latest News

  1. Tile lm banners 655x393 rba

    RBA Rate Announcement

    Loan Market Executive Chairman Sam White said today’s historic cash rate cut by the Reserve Bank of Australia should encourage borrowers to review their current loans. Mr White believed banks and other lenders would be competitive in attracting new customers in the wake of the RBA’s 15 basis point cut, today, taking the official cash rate to just 0.1%.

  2. Tile lm banners 655x393 story1

    Borrowers could have better odds

    The biggest changes to lending in Australia are being debated right now, and the winner could very well be first home buyers. If these changes come to pass, what will it mean for you?

  3. Tile lm banners 655x393 fa

    The missing piece in most property hunting

    Buyers have been extremely active during COVID and many are finding that the difference between securing the property they like or losing out is the speed of getting pre-approval sorted. Turns out, not all lenders are sprinters.