Competent & Caring

Craig responded to all questions and communications and kept me in the loop as the loan progressed and also helped me find a good solicitor for the settlement. I couldn't ask for better service.

Craig is very helpful and couldn't do enough for us. he's very understanding and has great knowledge of the loan market which helped us tremendously in getting approval.

Craig was excellent. He went above and beyond to ensure that I was completely satisfied. He resolved all issues that we came across and I felt completely supported and informed in what was happening during the loan process.

Dear Craig, Thank you so much for making our dream come true. I'd be a very happy promoter of Loan Market! A very big thank you and may all the good things come your way. Best Wishes, Meenu

You're a Star! We want to thank you from the bottom of our hearts. You have really saved us from a sticky situation. Thank you for helping us get started with creating our family home. Always grateful, Oudom & Marinna

Hi Craig, Thanks for the good news! This has happened all so quickly now. Thanks for all your help including Karen, you guys have made this process of buying my firsthome smooth and easy! Kind regards, Paul

Craig's customer service was 10/10. I have been working in a customer service environment for 10 years and Craig is the best I have come across. I could not say enough how happy we were with Craig's and Loan Markets Service.

Good knowledge/understanding. Emphatic and prompt to answer questions and concerns

Hi Craig, Thank you for arranging a home loan for our apartment. You made the whole process easy to understand, straight forward and stress free. Karen and I really appreciate you agreeing to meet with us after hours. It was a pleasure doing business with you. You have provided a very professional service and we will happily refer others to you in the future. Kind Regards, Chris and Karen Mazur

Firstly Zelko and I just wanted to say a huge thank you for all your help over the last few months, I know we wouldn’t have got this far without everyone’s assistance and support. I’m sure you will be hearing from me in the future if we ever need financial advice and if anyone ever asks us for a mortgage broker we will definitely suggest you guys.

Craig is a very reliable person. He provided as much help as he could and even try to accommodate our schedule when we only had 1 day crossover to sign our loan document before travelling overseas.

Craig was fantastic to deal with the entire way through the very long process of getting our property across the line from pre-approval to settlement. Craig is knowledgeable, honest, trustworthy and reliable. Basically everything you need in someone who is dealing with the biggest transaction in our lives so far! Thank you Craig, we will always refer you business because we know you won't disappoint. Mark, Karen, Katey and Daniel.

Very helpful, patient and efficient

Excellent Customer Service. Craig explained everything in plain English in regards to the financial services for home loan etc.

Craig provides excellent customer service and has provided us with exactly the right product for us.

Craig was very honest throughout and gave us plenty of information to make and informed decision on the product. He was also very friendly and cheerful which helps during a very stressful time.

Craig went above and beyond for me. I saw two other mortgage brokers, one of whom told me they could do nothing for me, and another who could only get me a pittance of a loan. Craig was able to secure the amount I needed, at an excellent interest rate, and nothing was too much trouble. He was easy to contact, always responded to questions quickly and helped out at every level. I cannot recommend him highly enough.

Craig managed the process well and made it easy. He also kept me updated.

Excellent service from Craig. He was very guiding through the whole process.

My wife and I recently had the pleasure of the services of Craig Butt from LoanMarket.From the moment we met Craig we knew we were in safe hands to go through the process of trying to purchase a house.We were both very nervous with how we would go about getting a loan from a bankbut from the start Craig was honest and and made us feel so comfortable about this process.Craig went the extra mile with getting us the home loan and also pushing the settlement date as we are going on our honeymoon. Craig's customer service would have to be the best both of us have ever experienced.If this is possible I would like this passed through to Craig's supervisor because if there was a award for customer service and customer satisfaction, Craig deserves it.Thank you once again Craig for your service and I know we will be referring Craig and LoanMarket in the future, Kind Regards, Ben & Marnie

Craig was extremely helpful and was always happy to answer any query we had. He was quick to respond to queries and excellent in letting us know what our options were