Loan Market Mortgage Broker servicing Brisbane, Gold Coast, Northern NSW and surrounding suburbs
About Jess Phillips
With a genuine caring and communicative approach, myself and my team strive to change the image of the finance industry. We pride ourselves on providing a great customer experience, and ensure that all our clients are kept up to date throughout the entire process. There is no loan amount or type we won't do, and with accreditation's and access to over 30 lending institutions we can be certain our clients will always be getting the most suitable products available to them.
"There is always a solution for everyone."
I have been using Jess's Mortgage Broking services for almost 3 years now and have found her to be so friendly and organised. She has contacted me for so many milestones, both personal and financial, and for no other reason to congratulate me or wish me well. It is such a refreshing change to not only hear from someone in the service industry when they want to sell you something. I would absolutely recommend her to anyone seeking a home loan or just after some friendly advice.
Jess provided me with the most amazing customer service experience. She communicated with me the entire way through the process, even if there was nothing to update me on. I have dealt with several banks and brokers over the years and found Jess to be the most client focused one to date. I will be using Jess again and have already recommended her to my family and friends.
I found Jess to be extremely personable. She gave me all the information I needed in order to make an informed decision. As this was my first ever home loan, I did take a lot longer than most people probably would have in making a decision, and she was never pushy or made me feel rushed. She held my hand the entire way through the lengthy process. I would highly recommend Jess to any of my family and friends.