Mortgage Broker in Southport and surrounding suburbs.

I have been in the mortgage broking finance industry since 1995 on the Gold Coast with prior years involved in the banking sector. I enjoy helping clients achieve their dreams by sourcing the competitive lending solutions for their requirements. I am committed to providing the competitive mortgage deals for clients which at times can save thousands of dollars and cut years off the loan term.

Why use a Mortgage Broker? I explain why in this video


  • Paul & Maree Burrow
    Investment Purchase
    We have had nothing but positive dealings with both John & his assistant Trina. They kept me up to date during the process and all went smoothly. We would recommend John Fenn to anyone looking for a loan or to refinance.
  • Simon Worthington
    Investment Purchase
    Thank you John Excellent service 5 out of 5. I had the pleasure of using John Fenn (Gold Coast) from loan market and the whole process was ten out of ten. John has tons of broker experience and his advice was excellent. I highly recommend you use John for all your finance needs.
  • Jiqing CHENG & Leilei ZHOU
    Investment Purchase
    As overseas residents, we were referred to John Fenn by our Real Estate Agent. We were not familiar with the loan process in Australia, however John was extremely helpful and sourced the best available loan for us. Without John’s help, we could not have achieved our dream to invest in Real Estate overseas. We can highly recommend John Fenn to anyone requiring his services. He provided great service and kept in regular contact with us. He was also very patient and understanding to our requirements
  • Gregory McLeod
    Home Purchase
    I would like to take this opportunity to express my immense satisfaction with the helpful and professional assistance offered to me by John Fenn of Loan Market. As a first time buyer I was extremely nervous with the entire process of arranging Finance and purchasing my first property. John was very helpful organising the best mortgage for me from the best bank for me and he kept himself completely available for me throughout the entire process. I would recommend John to other purchaser of Real estate when it comes to arranging finance and securing a mortgage to purchase real estate. Thanks John
  • Ellen Gregory
    First Home Buyer
    I was introduced to John Fenn when attempting to purchase a property for the first time at the age of 58. The experience was daunting for a novice and more so for one in need of a mortgage. John proved to be a godsend, not only obtaining a loan at a great rate but also providing answers to the very many questions that arose along the way. John and his team were the go to when answers were needed. Undoubtedly John’s knowledge of the industry is there, however, I found that his ability to liaise with me to provide answers to probably the most mundane of questions one the bright spots of the adventure into purchasing my very first property. John and his team are a credit to the industry and I will not hesitate to contact him in the future regarding changes to my mortgage
  • Damyn & Leonie Burridge
    My wife and I would like to pass on our appreciation to John (yet again!) This is the second time we have utilized John’s skills to successfully upgrade in the property market! John’s professionalism is second to none; he was mindful to ensure we were aware of each stage of the process and was always contactable when we had questions. Johns courteous nature made dealing with him a pleasure, his availability to travel (we live a significant distance from John’s office) to discuss options and complete paperwork made the process seamless. Both my wife and I would highly recommend John and the Loan Market to any potential home buyer or investor. Again, thanks John for a successful, professional and quick resolution to our financial needs.
  • David & Sheridan Bremmer
    My husband and I found our dream home. After applying for a home loan through another bank and turned down we found out a default was placed against our name.We both thought that our chances of getting this home were next to none. We were told that none of the big banks or any bank for that matter would even look at a home loan for us. We were also told that we would have to pay a huge home loan rate.We were shattered until we spoke with John Fenn from Loan Market. Right from the start John told us that it would be hard but he was confident that he could help us. I, on the other hand had my doubts.John was awesome. He took the stress away, worked hard and always gave us encouragement to go on and get our home.
  • Joe Sefton & Sharni Williams
    As first home buyers we had no idea what we were doing and had a million questions, which John was always happy to answer.He helped us through every step of the process, got us a great interest rate and was very knowledgeable which made buying our first home a pleasant experience for us.A big thanks again to John at Loan Market for all his help and making it such a stress free process.We will definitely recommend you to our family and friends.Joe & Shani
  • Elise Eaglesham
    John Fenn from Loan Market provided excellent advice and assistance with finding the right loan to help me secure my first home. As a first home buyer I had limited knowledge of the process and options for applying for mortgages. He explained home loans in a way I could understand as a complete banking novice.John helped to make the whole process transparent and achievable. His expert knowledge and experience were invaluable in selecting the right loan for me. I would highly recommend his services to other first home buyers.
  • Hemi George & Melanie Coombes
    We were given John Fenn's contact details from my sister who recommended him. He has been very helpful from start to finish. At the start we were unsure if we would be in a position to buy, but John came to see us and went thru our finances and gave us the great news that we could buy & with a price range indicator to go from.Once we finally found the correct property John was able to have our finance in place extremely quickly. He told us what documentation was needed in advance so this could happen.He was also there for us with advice of properties, if we needed.I would recommend using John from Loan Market to anyone looking into finance.Thanks, Melanie & Hemi, First Home Buyers
  • Paul Soukhaphanh & Jernaine Nuguid
    John was a pleasure to work with. He was very helpful with answering our queries regarding mortgage loans. Excellent customer service! First Home Buyers
  • Avtar & Kishma Kashmirian
    John Fenn of Loan Marketprovided us advice on refinancing our line of credit on our home to a fixed rate home loan to reduce the interest rate we were paying. John also assisted us with getting equity for a future purchase.We found John to be very knowledgeable and professional in organising our loans and got us very good fixed and variable interest rates from a lender. John was also excellent at dealing with questions and any concerns we had in the process.We have been very pleased with the way our loan application has been conducted by John from start to settlement. Regards, Avtar and Kishma Kashmirian
  • Jaqui Borg
    I would be absolutely happy to do anything for you.You made my home purchase a breeze.Thankyou again and againJaqui19 June 2013
  • Abdullah Karaksha
    John is very professional and honest person. He replies to all questions in a timely manner. He clarifies any query and helps a lot. I dealt with several mortgage brokers before, but John was the best and he helped me to get the loan.
  • Jennifer Richards
    John was prompt in answering my (many) queries and dealt with our application quickly and effectively.
  • Tony Soloma & Julia Bass
    John, was very good inn assisting us with our request and we would definitely acquire his services in the near future.Thanks, John for everything.
  • David Tawney
    I have been a permanent resident of Australia now for the past eight years, and although I am knowledgeable about my own trade as a pipe welder, I arrived not knowing anything about buying a property.John Fenn was recommended to me by a friend. He helped and advised me on buying my first property four years ago, and made it so easy that I went back to him to buy my second investment.There were several problems with this buy. I was working away in W.A. as well as visiting the UK. Added to that the exchange had a very short time limit on it.However John showed true grit and arranged everything for me, and regularly emailed the progress.It could not have gone better with no stress for me to deal with. I will not hesitate to recommend John to anyone, and would use him again if need be.Many thanks John for all your help. Really appreciated
  • Snehalkumar & Ami Parmar
    John has been exceptional and very helpful. He talked us at our level and made our experience a lot easier.
  • Jarred Ireland
    After numerous dealings with John on a personal and professional level, I continue to refer him my clients, friends and family. As I know they will be given the best advice and professional know how, for all their financial needs. A broker that goes the extra mile for you, is not only not common this day and age but also invaluable, especially when purchasing, what may be your biggest assest. John is definately the guy to have in your corner weather it be for a loan or just friendly up to date advice.Jarred Ireland, Ray White Surfers Paradise Group
  • Alicia Finigan & Mike Dadd
    John made both Mike and I feel like we were his only clients. He was always available to talk to us, answer our questions and provide financial direction. John made sure the we were continuously kept in the loop with what was happening. Nothing was ever too hard. John was always professional and courteous and and treated us with nothing less than respect.
  • Robert & Franziska Kern
    We moved from overseas and we are very happy with the assistance we received from John. He supported us with all the questions we had during our purchase of our new home, and not only in regards to our financial affairs. His experience was a strong and helpful backup for us and his friendly and cooperative manner a grateful benefit. Thank you very much, John!
  • Marc & Kaz Vella
    John provided us with great service. Even after hours John was contactable and he provided good advice.
  • Cindy Phelan & Steve Pereira
    We knew from the very start that our particular mortgage process was going to be difficult and fraught with obstacles, and we had all but given up hope of ever achieving the Australian dream and finally owning our own home.John Fenn was able to jump these hurdles with expertise and able to accommodate us with viable ideas that has enabled our family to achieve something the banks did not even think to suggest but instead just turned us away. John kept us believing in ourselves and in the process and we now turn off the light each night in our own home.John's knowledge, dedication and professionalism allows us to have no hesitation in recommending him to our friends, family and work colleagues. Thank-you for your superior support. Cindy & Steve
  • Stephen & Sylvia Lawrence
    John succeeded where others failed! We would like to thank John for his great work in securing finance for our last home purchase. The application went through without a hitch. We would recommend John and his team to anyone wishing to secure finance for their next purchase.
  • S. Polis & L. Brettell
    On behalf of Louise and myself, I would like thank you for everything you have done for us during this stressful time.Both Louise and I were very impressed with the outcome, but more so impressed with the way it was handled from loan application through to settlement.With your assistance with our loan application was a huge relief & took a lot of the stress in buying our 1sthome.S. Polis & L. Brettell, First Home Buyers
  • Christopher Rossi & Katie Macgregor - Gold Coast
    We would like to commend John for the sterling effort that he performed on our behalf with obtaining finance for the recent purchase of our first home.Right from the start John was prompt and reliable. He communicated with us and guided us through the entire process. It was never a problem for him to meet with us to discuss the options with regards to all aspects of the borrowing process. We were happy to accept John's recommendations as he explained the pros and cons in a fashion that we were able to understand. We have to say that John's service was outstanding and we found him to be professional, prompt, reliable and very knowledgeable. We were informed every step of the way making it easy to make a decision. We would recommend John's knowledge, service and suggestions to anyone looking to obtain finance. We have certainly seen the results! Yours Sincerely, Christopher Rossi and Katie Macgregor
  • Tony MacRae
    On behalf of the Westpac team, I would like to take this opportunity to congratulate you on achieving 100% error-free qualityon your unconditionally approved application/s last week. Your attention to detail has resulted in a better overall experience for you and your customers.Westpac recognises that professional Mortgage Brokers want processes that are efficient and easy to use to ensure the quick processing of an application for your customers.We will continue to look at ways to improve our services to you.Thank you for your efforts and ongoing support.RegardsTony MacRae General Manager Mortgage Broker Distribution
  • Tyson & Fiona Franke
    John is always so helpful and thorough - he takes the time to not only explain everything, but to make sure we understood everything.
  • Robert Lennon
    I am very happy with John's efforts, both during and after hours. This is my 2nd loan through John.
  • Thea Anderson & Gerson Sternadt
    We found John to be very willing to listen to our individual needs and due to his knowledge and attentiveness, we were able to find the right financing for our investment property. My partner and I are first time buyers and as we live interstate, John was able to make the whole process from finding the right mortgage through to settlement, a stress free process.My partner and I had met with some banks about housing finance before approaching John, however we found they didn't provide the same attention nor expertise as John provided to us, and we felt much more certain about going through the whole process with John.John made the time and effort to understand our needs and find ways to ensure we could make a loan that would be right for us. He also made it a hassle free process by dealing with the bank and sorting out the business side of things so that we didn't have to worry.We feel very satisfied with the service John has provided.
  • Lara Dart
    This is the second time we have used John's services and we couldn't recommend him more highly. He is very approachable and will always make a time to talk that is convenient. John is very easy to work with. Lara Dart
  • Shanshan Long
    Thanks so much for your help with my home loan. You were so patient with my endless questions and made the complicated process easy, simple and reachable. I have never thought it could happen while I am still studying in university. I was also inspired by your hard work when you called me on a Sunday to discuss my loan. Much appreciated, Warm Regards, Shanshan Long
  • Janet Davis
    I recently had the pleasure of dealing with John Fenn in pursuit of a mortgage for my purchase of a block of land. The negotiations with the bank were not easy but were handled in a very professional way with ease and brought to a successful conclusion by John and his team. I would not hesitate to recommend John to anyone wishing to source a mortgage. Kind Regards Janet Davis
  • Aaron Studdon & Carly Hicks
    Carly and I would like to send you a massive thank you for all you have done in assisting us with buying our first home. Your service made an extremely complicated and daunting process seem like a breeze. We were jumping straight into the deep end knowing nothing about buying houses but having you there to organise and answer questions enabled us to sleep at night! Thanks again John this purchase would not have been possible without your help. We will not hesitate to contact you in future and will certainly highly recommend your services to friends and family.
  • Leanne Deane
    John was just wonderful, here is my testimonial below! I would like to say a very big Thank You to John, without him I would not be in my much loved new home today! John bent over backwards to get me the best possible option for my home loan. He was constantly in contact, always there for advice and genuinely a wonderful person. I will be forever thankful for everything he done to help myself and my children buy our first home! I would not hesitate in highly recommending John to anyone wishing to purchase a home. No matter what your circumstances, John is the best in the business! Thank you so much John and when I come to adding properties to my list you'll be my first and only call! Thanks Leanne Deane
  • Jason Roberts
    We met John through Ray White in Hope Island. At all times he was personable and professional. His recommendations were sound and we moved forward with the purchase of the property. The process was seamless. I wouldn’t hesitate to recommend John to any prospective clients. Regards Jason Roberts
  • Chris Mansfield
    The service and personal attention I received from John Fenn was exceptional and beyond what I was expecting! His knowledge of the market and his commitment in finding me the best rate helped me in my search for my dream home. As first time home buyer everything was new to me and the most important thing I wanted was someone I could trust to give me the best advice. He made sure I was comfortable and sure of my decisions. He was there for me every step of the way. I’m glad I was referred to John by a close friend who works in real estate. I would recommend him to anyone buying a home Chris Mansfield
  • Jane Prindable
    I have previously used John so when it came time to purchase a new property it was obvious decision to go to John. Yet again John made the entire process hassle free for me. He listened to my needs and secured me the loan of choice at my bank of choice with a rate that I couldn't have secured by myself. It reiterated that my decision to go straight to John was the right decision. Jane Prindable
  • Merran O'Sullivan & Greg Little
    We recently sought the services of John at Loan Market as we had unique circumstances that we knew banks would never understand. Both of us are self-employed so that is usually the start of something difficult when you approach a major lender in a big office with several bankers who don’t really care when it’s just too much hard work. On top of this we had signed a 30 day contract (subject to finance) so we needed to act quickly. Again something that major banks are not usually great at! We knew that we would be best looked after by a broker. From our first meeting with John he was able to gain a great understanding of our unique circumstances and lifestyle and gave us immediate confidence that he could help us into our new dream home with such short notice! He was able to explain and recommend suitable lending products to match our personal situation. John had a genuine concern for us and went out of his way to ensure we were successful in our home loan application. It was obvious that John has strong networks with his lending partners and gave us complete confidence that we would soon be living in our new home. John was always contactable by either phone or email and was both responsive to emails as well as keeping us up to date with information as soon as it came to hand. Most importantly, John remained our main contact point throughout the entire process which is helpful, rather than dealing with an office of bankers who may not be familiar with your file or having days off. We are able to only have the conversation once and be confident that the actions would be completed quickly & efficiently. When you are time poor this is a major bonus! John completed the paperwork together with us at our first meeting so we understood everything about the process, including the banking jargon & lending terms. This is usually one of the most frustrating processes: being sent home with a lengthy application to try to complete only to provide the wrong information and sign in the wrong box! He was also able to provide us with realistic timeframes for loan assessment & completion. At times when we were a little uncertain, John was able to reassure us that everything would be okay. He took the worry out of the process for us. John not only has a thorough understanding of the lending market and housing market but also shows a duty of care with recommending protection products. We have no hesitation in recommending anyone to see John at Loan Market even if your circumstances seem unrealistic as we are proud new home owners! Thank you John
  • Paul Lewis & Claire Jackson
    John Fenn is highly professional, kind and efficient. He helped us apply for a loan and presented us with good options along with sound advice. Thank you John! You make our lives so much easier!
  • Sarah Dart
    I have been using John Fenn for well over 5 years now having been referred to him initially from a friend when looking at selling my first home despite him being located in QLD and myself in NSW. John structured my second home mortgage, providing great advice and service. Since then he has assisted me through financing a renovation and refinancing with excellent results. My family are also using John and I don't hesitate to recommend him to anyone. He takes the pain out of the process and is someone you can trust.
  • Aron Coric
    I recently contacted John Fenn of Loan Market for assistance with refinancing my mortgage. The transaction was successfully completed in a timely manner. John was knowledgeable, helpful and patient, always a pleasure to deal with. A highly recommended service.
  • Cheryl Thorogood
    I was prompted to seek John’s service after chatting with Clare from Ray White, Southport in October 2016. She informed me that if I had any questions about purchasing a home, John would be the mortgage broker she would suggest as the best on to discuss and guide me through the whole process Results of working with John during this time have been a great eye opener and realised that the process was not difficult. During the whole process of looking for a property, getting guidance about the necessities and requirements of actually buying a home, John was at all times professional and very helpful. Made the purchase as smooth and problem/issue free. If a potential client was on the fence about whether to work with John/Loan Market or not, I would most definitely encourage them to seek John and have a meeting and discuss the options with him. He has made the whole thing about buying a house a less stressful experience than I had thought it would be. Nothing was too big or silly for him to call me and discuss, it was not an effort for me to feel confident to call or email John to talk about the ongoing search for an appropriate property. I would not hesitate to utilise John and his team again in the event I was wanting to purchase a property.
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