Loan Market NSW provide brokers a platform for growth

The Loan Market NSW state team have rolled out a new support service that enable brokers who work alone to bring a PA into their business.

Michael Karpathakis, NSW State Director for Loan Market, said the system was put in place to encourage brokers to expand their business.

“We support our brokers to invest further in their business to drive growth and we recognise that they don’t have the time to go through the recruitment process, so we take the pressure off by finding the candidates for them,” he said.

The process is simple: the NSW state team write the job ad (with the broker's approval) and advertise the position on behalf of the broker. The state team review each of the applications received and provide the broker with a shortlist of applicants.

A job description template and an interview guide is provided and the broker then carries out the interview process with the assistance of their dedicated BDE. Once a PA is employed, the state team provides an employment contract template.

Mr Karpathakis said when used effectively, appointing a personal assistant drives considerable growth in a broker’s business.

“Not only does having a PA free up a broker's time to get in front of more customers and generate more business, it also allows for more structure and process to be implemented into their business,” he explains.

One such broker is Isaac Benson, who worked from home before deciding to employ a PA 12 months ago. Today, Isaac and his assistant work out of the Ray White Paddington office and in the past year has seen a considerable shift in business.

“Employing a PA has changed my business. I’ve seen it really take a new direction - we’re able to market better to our database and it has freed up a lot of time to generate new business. We’ve also introduced new systems which has streamlined the process.

“Previous to putting on a PA, I worked from home. Now, I share office space with Ray White Paddington, which has really strengthened that relationship and I’ve seen more referrals come through - my business has really taken shape since employing an assistant,” Isaac explains.