Virgin Money - COVID 19 Support

Virgin Money COVID19 Support & Assistance

For customers who are experiencing financial hardship as a result of COVID-19, BOQ Group is offering urgent access to a range of relief measures, which may include:

· the ability to defer mortgage and/or loan repayments;

· the option to make Interest Only repayments;

· special arrangements in relation to arrears;

· early access to Term Deposit funds with waiver of redemption fee; or waiver of other fees and charges related to non-payment.

Virgin Money customers should call 1800 701 997 or visit the Virgin Money website. 

Please note: Trail will continue for BOQ and Virgin Money brokers where a customer accesses relief due to COVID-19."