What's your personal cafe like?
Here's a bit of our business philosophy !!
I love going to Cafe Red in Windsor. Mal and Lydia are so friendly, they know my name, and they know my coffee order. Which is interesting, because I'm only there every couple of weeks. I've decided to go there more often.
Some other cafes are always busy in their own world. They never know your name or coffee order, no matter how often you go there. It's a downer.
In our own (Loan Market) business we want to be personal, personalised, warm and welcoming. We want to be solutions providers who give our clients a great experience.