Bank of China - COVID 19 Support
Please refer to our Financial Difficulty Assistance for information about the assistance the Bank may provide:
- Tailoring a payment arrangement
- Deferring or reducing loan repayments for a defined period of time
- Extending your loan term
- Capitalising arrears
Relevant assistance will depend on your personal circumstances and financial situation.
Please call 1800 095 566
Bank will continue to pay trail commissions under the Aggregator Agreement for those loan accounts that are varied as a result of hardship due to the COVID-19 pandemic.