BOQ - COVID 19 Support

BOQ COVID19 Support

For customers who are experiencing financial hardship as a result of COVID-19, BOQ Group is offering urgent access to a range of relief measures, which may include:

  • the ability to defer mortgage and/or loan repayments;
  • the option to make Interest Only repayments;
  • special arrangements in relation to arrears;
  • early access to Term Deposit funds with waiver of redemption fee; or
  • waiver of other fees and charges related to non-payment.

For more information, BOQ customers should call the Hardship Assistance Team on 1800 079 866.  

Please note: Trail will continue for BOQ brokers where a customer accesses relief due to COVID-19.