BOQ - COVID 19 Support
For customers who are experiencing financial hardship as a result of COVID-19, BOQ Group is offering urgent access to a range of relief measures, which may include:
- the ability to defer mortgage and/or loan repayments;
- the option to make Interest Only repayments;
- special arrangements in relation to arrears;
- early access to Term Deposit funds with waiver of redemption fee; or
- waiver of other fees and charges related to non-payment.
For more information, BOQ customers should call the Hardship Assistance Team on 1800 079 866.
Please note: Trail will continue for BOQ brokers where a customer accesses relief due to COVID-19.