Download your new Manual here

Out with the old and in with the new! 

The Loan Market Operations Manual and BYOB Procedure Manuals have been updated to reflect changes relating to: 

  • BID
  • Loan Market Way
  • Fees & Rebates
  • Introduction of new programs including Brokerforce and Reviewr

The Loan Market Operations Manual and BYOB Procedure Manual now directly reference policies and procedures held in Springboard or State of Play to make it easier for you to navigate.

The changes to the Operations Manual will come into effect on 3 August, 2021. So be sure to download the new version and delete your old one. 

The manuals can always be found on MyCRM or you can download your copy here:

Loan Market Operations Manual

BYOB Procedure Manual

If you have any questions please contact