ING


Latest News


16 November, 2021 

Variable Interest Rate Changes

We’ll be reducing most of our Mortgage Simplifier and Orange Advantage, Owner Occupied and Investment, Principal & Interest and Interest Only variable interest rates for new loan applications formally approved from 11 November 2021. 

Please see below for details of the variable interest rates that will be changing.


Fixed Interest Rate Changes

From 11 November 2021, we'll be increasing most of our fixed interest rates for Owner Occupier and Investment loans.

The increase to these fixed interest rates for Owner Occupier and Investment home loans will be effective for loans that settle from 11 November 2021.  Where a Fixed Rate Lock In form and fee ($749) have been received prior to 11 November 2021, the fixed rate that was locked in will be the rate applicable at settlement. Please note that the fixed rate lock in is valid for 90 days. 

Full terms and conditions for the Fixed Rate lock in and form can be found here.

Please see below for details of the fixed interest rates that will be changing.


Variable Interest Rates - Effective 11 November 2021

Fixed Interest Rates Effective 11 November 2021

Fixed Rates with Orange Advantage, LVR less than or equal to 80%

Fixed Rates with Orange Advantage, LVR greater than 80% and less than or equal to 90%

Fixed Rates with Orange Advantage, LVR greater than 90%

Stand Alone Fixed Rates, LVR less than or equal to 80%

Stand Alone Fixed Rates, LVR greater than 80% and less than or equal to 90%

Stand Alone Fixed Rates, LVR greater than 90%

Investment Stand Alone Fixed Rates, Interest only

DocuSign For all New Home Loan and Variation Applications

We recently introduced DocuSign for new home loans and variations (where applicable) and updated our home loan application and variation forms to capture the relevant ‘Electronic Documents and Communications’ consent from customers. Updated home loan and variation application forms can be found here

Please be advised that from 15 November 2021, we'll no longer accept new home loan and variation applications submitted using outdated forms (i.e. forms that do not contain the ‘Electronic Documents and Communications’ consent). Where such an application is received, we will request the current application form to be completed and submitted, resulting in delays to assessment. 




2 November, 2021 

Online Commercial applications can now be submitted via ApplyOnline

We are excited to announce that the ApplyOnline platform has now been expanded to include ING Commercial Lending for new commercial loan applications. 

ING Commercial accredited brokers will now be able to apply for a new ING Commercial Loan online - doing away with the paper application form. Aiming to make the transition process as streamline as possible for our brokers, you may notice that our online Commercial Loan application looks similar to the residential lending application on the ApplyOnline platform.   

You’re ready to go! 
Great news, your access will automatically be updated to include the commercial module and ING will now be an option to select as a commercial lender. Please note, as the new commercial module will be integrated into your aggregator software it will be available upon each aggregator adopting the NextGen release (from 2 November 2021). 

Alternatively, you can access the new online ING Commercial Loan application process via the secure section of our broker portal.

Uploading Supporting Documents
In order to submit your ING Commercial Loan application you will need to have your customer’s supporting documents ready to go. You will notice that each supporting document has its own tile and is colour coded to help you along the way. 

Tip - To avoid delays, please ensure all supporting documents are attached and uploaded in their totality via ApplyOnline at submission. Please note, any supporting documents that are required post submission should continue to be emailed as directed in the advice from ING.

Shortly after submitting your ING Commercial Loan application you will receive email confirmation. An application tracking feature is now also available via your personal dashboard at any time. 

Need support?
If you have any questions or need support please refer to the ApplyOnline video tutorials available on ApplyOnline under ‘Learn’.


Reminder - Covid-19 Impacted industries
As you’re aware some industries have been affected by COVID-19 more than others. Whether your loan submission relates to residential or commercial lending, our list of COVID-19 impacted industries is identical. Where required, we may exercise additional caution where an applicant’s income is sourced from the following industries: 


  • Accommodation
  • Air Transport
  • Creative, arts and entertainment activities
  • Food and beverage service activities
  • Gambling and betting activities
  • Heavy Engineering and Civil Engineering Construction
  • Libraries, archives, museums and other cultural activities
  • Sports activities and amusement and recreation activities
  • Travel agency, tour operator and other reservation services
The above list is not exhaustive and we encourage you to reach out to your ING Commercial representative if you have a scenario you wish to discuss. Our commercial lending team are here to help you!




19 October 2021 

Interest Rates
 
We will be reducing some variable interest rates for Owner Occupied and Investment loans for new loan applications from 15 October 2021. We will also be increasing some fixed interest rates loans from 15 October 2021.


Variable Interest Rates

The reduction to Mortgage Simplifier and Orange Advantage, Owner Occupied and Investment, Principal and Interest, variable interest rates, will be effective for new loan applications formally approved from 15 October 2021.

Please see below for details of interest rates that will be changing:


Variable Interest Rates - Effective 15 October 2021


Fixed Rates 

From 15 October 2021, we'll be increasing some fixed interest rates for Owner Occupier loans. 

Please see below for details of interest rates that will be changing: 


Fixed Rates with Orange Advantage, LVR less than or equal to 80%

Fixed Rates with Orange Advantage, LVR greater than 80% and less than or equal to 90%

Fixed Rates with Orange Advantage, LVR greater than 90%

Stand Alone Fixed Rates, LVR less than or equal to 80%

Stand Alone Fixed Rates, LVR greater than 80% and less than or equal to 90%

Stand Alone Fixed Rates, LVR greater than 90%