Financial

Difficulty and Hardship Hub

Our selection of calculators can help you get a better understanding of your financial standing and plan for your next step. These are intended as a guide. For more detailed insight and help, reach out to your local Loan Market broker.

Have you experienced a change to your financial situation? Have your home loan repayments increased to a level you are no longer comfortable with?

If you are unable to meet your loan repayments, we are here to support you and get the help you need to overcome any financial difficulty or hardship you may be experiencing.

It is a good idea to reach out as soon as you identify there may be a problem so we can act quickly and reduce the impact.

Whether your financial difficulty is short term or continuing, it is important to understand there are a number of steps we can assist you with.

You can contact your lender directly to discuss your options, such as postponing certain repayments, changing your loan term, or varying your credit contract. The lender will assess hardship applications on a case-to-case basis, provide access to short-term relief and assist you through your temporary hardship event (these are not long-term solutions).

Alternatively, you can reach out to us and we can walk you through the process including assisting you with your hardship application. We can also reevaluate your circumstances for longer-term solutions.

How can we help?

Understanding your financial circumstances and the cause of the financial difficulty is crucial for us to determine what assistance may be possible and appropriate for you.

We can evaluate your situation to determine the options available to you and point you toward resources that may be useful.

We have over 60 lenders on our panel that may be able assist you and provide you a suitable outcome for your situation.

As mortgage brokers we provide essential information and advice to you at a time when understanding appropriate options and making the right decision is critically important.

We are available to meet in person, chat over the phone or via a video call.

We're here to help.

We are open for business, and are here to support you through these difficult times.
Frequently Asked Questions

This is also known as a mortgage holiday but don’t let the name fool you, this is no holiday. If you’ve been stood down, lost your job and cannot afford to pay mortgage repayments, you have the ability to enact a payment deferral. This is when a lender defers your repayments for a period of time.

Every lender has their own rules and requirements on these payment deferrals. It’s important to know that at some point you will be required to pay the interest that accrued while the loan was deferred. For example, some lenders will add the amount you owe to the end of your loan and some will charge immediately after the payment deferral is off hold.

Also, after the deferral, your balance and your repayments could be higher to make up for the interest accrued deferred repayments.

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Have you experienced a change to your financial situation? Have your home loan repayments increased to a level you are no longer comfortable with?

If you are unable to meet your loan repayments, we are here to support you and get the help you need to overcome any financial difficulty or hardship you may be experiencing.

It is a good idea to reach out as soon as you identify there may be a problem so we can act quickly and reduce the impact.

Whether your financial difficulty is short term or continuing, it is important to understand there are a number of steps we can assist you with.

You can contact your lender directly to discuss your options, such as postponing certain repayments, changing your loan term, or varying your credit contract. The lender will assess hardship applications on a case-to-case basis, provide access to short-term relief and assist you through your temporary hardship event (these are not long-term solutions).

Alternatively, you can reach out to us and we can walk you through the process including assisting you with your hardship application. We can also reevaluate your circumstances for longer-term solutions.

How can we help?

Understanding your financial circumstances and the cause of the financial difficulty is crucial for us to determine what assistance may be possible and appropriate for you.

We can evaluate your situation to determine the options available to you and point you toward resources that may be useful.

We have over 60 lenders on our panel that may be able assist you and provide you a suitable outcome for your situation.

As mortgage brokers we provide essential information and advice to you at a time when understanding appropriate options and making the right decision is critically important.

We are available to meet in person, chat over the phone or via a video call.

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How much are my repayments?

There are several factors that determine what your repayments will be and our loan repayment calculator can help you estimate your repayments.

How much could I save by?

Different loans have different fees, features and repayment options. Use our loan calculator to see how the numbers stack up between two loans.

How much can I borrow?

Your borrowing power is a critical number to know because it helps you understand how much you can spend on a property.

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